• Location:
  • Job Type: Part-time, Permanent
  • Schedule: Monday to Friday, Overtime
  • Pay: £11.00 per hour
  • Apply Now

Security Officer - Yeovil

Award-winning company SecuriGroup are currently recruiting for a Security Officer to supply excellent customer care and security expertise alongside our team in Yeovil. This is a fantastic opportunity to join a rapidly growing organisation.

This position will be based predominantly on a Reception where you will be expected to demonstrate the highest levels of customer service, amongst keeping up with the evolving needs of the occupiers, the building management team and the owners of the property.

The ideal candidate must posses great interpersonal skills and will be expected to display an intuitive service approach and be able to effectively communicate at the appropriate level with both internal and external clients.

Your role will require you to take ownership of the reception area, providing an efficient and welcoming visitor experience where you will also act as a central information point for the occupiers of the property, whilst complying with the security aspect of the site.

The successful applicant is required to have relevant experience in a similar position and be IT literate, with experience in Windows platforms including Office.

The responsibilities of the role are broad and range from knowing which important meetings are scheduled to take place, to liaising with contractors, co-ordinating couriers/ deliveries, and being fully conversant with the security policies and procedures of the building.

Specific Duties:

· To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for.

· Maintain the reception area to ensure a professional appearance.

· Build and maintain a current, working knowledge of all policies, procedures, systems and developments, as well as general information, in order to be able to provide staff and visitors with information as required.

· To maintain a smart appearance with regards to dress code/uniform, and personal hygiene.

· Answering all incoming telephone calls using the correct protocols. To ensure that accurate messages are relayed efficiently via email to the correct person. Always ensure that the caller is announced before transferring a call.

- PC literate – using email, office packages, booking meetings and any other ad hoc tasks

· To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations.

To be suitable for this role you must meet all of the following criteria:

· Well groomed

· Excellent verbal and written communication skills

· Excellent time keeping skills.

· Great customer care skills and attention to detail.

· Competent user of Microsoft Office software, including word, Excel, PowerPoint and Outlook.

· Communication: being able to listen attentively and responding clearly and politely to the customer, using the right words, tone of voice and body language.

Customer focus:

· Being able to provide excellent service in a consistent way by prioritising the needs of the customers and showing the customer full attention.

· Rapport building: Being able to communicate at the right level with the customer & building relationships with both internal and external clients.

· Adaptability: Being able to respond quickly and effectively to the varying needs of the customer and the organisation.

· Team work: a good team player, able to put the client first and be supportive towards other team members, sharing knowledge and best practice with new starters.

Shift times are 17:30 – 19:30 but will be paid for 4 hours therefore 20 hours/week plus overtime.

Expected start date: 13/10/2021

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Experience:

 


security: 1 year (preferred)

 

Licence/Certification:

 


SIA (required)

Please publish modules in offcanvas position.